Britt Coffee Tour

Frequently Asked Questions

YOU’VE GOT QUESTIONS? WE’VE GOT ANSWERS.

The Classic Coffee Tour is 1.5 hours long, not including transportation times.

We offer transportation from the main hotels in the metro area at specific times. 

The journey through our plantation and facilities is about 400 meters (0.24 miles), and therefore is perfect for people of all ages and physical abilities.

You can take as many pictures as you want during your visit. However, as per our Copyright Policies, video footage is not allowed at any point of the tour.

All our tours are in English, Spanish, or bilingual, depending on each groups’ profiles. If visitors require translation to a third language and bring their own translator, we will happily accommodate a private coffee tour.

We’ve assigned an hour for lunch at our on-site restaurant Don Próspero so you can enjoy the colorful gardens and the fresh breeze of our sustainable plantation. If you traveled to Britt Coffee Tour on your own, you’re more than welcome to stay as long as you like and savor all the different Britt coffees, chocolates, and treats we offer.

Our buffet offers an assortment of dishes made with local ingredients in a contemporary fashion. Enjoy a salad bar, soup of the day, main dish with four different side dishes, dessert, natural fruit drink, iced tea, and, of course, delicious Café Britt gourmet coffee.

Light snacks such as sandwiches, pastries, and, of course, a full assortment of hot or cold coffee beverages are always available in our coffee bar for you to enjoy.

Our dress code is simple: something very comfy and casual. Heredia can get a bit chilly during the rainy season, so a warm jacket and long pants could do. During this season, we also have ponchos and umbrellas available if drops start pouring down at any time during the tour.

The most comfy pair you have! Tennis shoes or sandals can do. We recommend leaving out the high heels so that you can best enjoy your trip.

Britt Coffee Tour is located on the road to Barva de Heredia, 400 meters north and 400 meters west of the Auto Mercado. | View in Google Maps

Using Waze or Google maps you can find us as: Britt Coffee Tour.

Sure thing! We’re only about 1 km from the center of Heredia. You can take any bus to the center of Heredia from San Jose, Alajuela, or any other province. Once in Heredia, take the bus to Barva from the main stop on the south side of the Liceo de Heredia gym. Tell the bus driver, “Britt Coffee Tour.”

You can also simply ask a cab or Uber to take you to Britt Coffee Tour. Everyone knows where we are!

Our facilities are equipped with ramps for easy access to all areas of the tour. People with mobility issues may use their wheelchairs without any problem in our facilities. For manual wheelchair use, visitors must have a companion to escort them through each stage of the tour.

Restroom facilities for handicapped visitors are provided throughout our facilities.

We have private parking for all visitors who want to come to Britt Coffee Tour on their own. It has private security 24/7 so that you can enjoy your visit to the fullest.

Not at all! Our facilities are open to the general public 7 days a week, from 8.00 am until 5.00 pm. You can visit us at any time during these hours and enjoy our exuberant gardens, traditional mask display, gourmet coffee bar, and factory store. But since you’re visiting, why not take a tour? We’re sure you’ll have an unforgettable time!

We recommend making reservations prior to your visit to ensure your space and confirm the services required. But if for some reason you couldn’t book beforehand, we’ll be happy to have you join our tours at their usual schedules.

We recommend making your reservation a minimum of 24 hours in advance.

We provide three reservation options:

  • Online (recommended) - choose your favorite tour here.
  • By phone -  In Costa Rica, dial 2277-1600; outside of Costa Rica, dial 011 (506) 2277-1600. Our bilingual staff will assist with questions, reservations, or special requests. This service is available Mon-Sat from 8:00am-5:00 pm. A credit card will be required to guarantee your space, but it will not be charged until you reach the ticket booth.
  • Email - Write to us. Please include all details, from date, name, and number of people to services required such as lunch or transportation. Our friendly staff will send you a form to fill out with your credit card information, but it will not be charged until you reach the ticket booth. Once we receive the form, we’ll send you an email confirming your tour reservation.

You can pay in US dollars, Costa Rican colones, or with your credit card.

  • Reservations  cancelled 48 hours in advance are free of charge.
  • Reservations cancelled 24 hours in advance are charged 50% of the rate.
  • Reservations cancelled with less than 24-hour notice will be charged the full rate.

Just write to us at coffeetour@britt.com. Please don’t forget to include your reservation number or the full name under which it was made.

Just write to us at coffeetour@britt.com, indicating your reservation number or the full name under which it was made and the changes you want to make to your reservation. We’ll be happy to assist.

 

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